Current Delivery Service Time: Karachi: Same day; Rest of Pakistan: 48-72 Hours.

Same day delivery in Karachi

Quality Policy

Ahmed Medico is a Pakistani retail and digital healthcare portal. Two of our guiding ideals are quality and devotion. As a result, we’re committed to giving you quick and easy access to a variety of services in the fields of;

  • Pharmaceutical
  • Nutraceutical
  • Health and OTC
  • Surgical and other medical equipment
  • Skincare, cosmetics, beauty products and more!

We maintain the highest quality standards, as well as regulatory regulations, as
Pakistan’s premier online and in-store pharmacy.

Eight Fundamental Principles

We at Ahmed Medico commit to eight fundamental principles that help ensure we always
maintain our quality and unrivaled service.

1: Customer Satisfaction

Customer satisfaction is critical for building a successful business and cultivating long-term partnerships. It is built on the foundation of an unrivalled management system that ensures product quality and timely delivery.

2: Meaningful Feedback

A satisfied customer is one who receives prompt responses to complaints or requests. Giving useful advice and prompt responses to questions while maintaining a professional demeanour allows for the development of a valuable connection.

3: Respectful Conduct

A healthy work atmosphere is created by treating every visitor and working employee with respect. Maintaining an attractive atmosphere is crucial.

4: Safety

Many healthcare products are sensitive and require special maintenance to keep them in good working order. Handling, storage, and transportation methods are not only lawful, but also ethically responsible.

5: Competency

Increasing the company’s capacities requires ensuring the competency of all employees and providing the appropriate resources. In the corporate world, competent employees and management are extremely valuable.

6: Improve Communications

Supplier and distributor relationships must be smooth. Uninterrupted and prompt communication ensures a large reduction in delivery issues and nonconformities involving these suppliers.

7: Compliance with the Laws

Transparency, trust, and customer loyalty are all enhanced by full compliance with all applicable national and international laws and regulations.

8: Monitor and Review

The company infrastructure must be monitored and reviewed on a regular basis to ensure that the Quality Management System continues to improve. Establishing reasonable goals and meeting them on time ensures that higher services are provided in the future. In pharmaceutical operations, a systematic evaluation of internal policies and processes, promotion of risk-based thinking, internal and external auditing, and management review meetings dramatically boost a company’s efficiency.

The suitability, adequacy, and effectiveness of this quality policy are evaluated on an annual basis. All relevant stakeholders are informed, and their compliance is ensured.

A Pledge from The Management

The Ahmed Medico Pharmacy’s corporate principles include a commitment to superior quality. We make certain that all products sold on our premises are genuine and come from legitimate sources. The products are then stored in a regulated environment to guarantee that their potency and effectiveness do not deteriorate. We make it a point to educate our employees on retail and digital business ethics and principles, thereby helping to shape a healthier and safer community. Our products and services are always safe, compliant, and of the highest quality. Every team member is committed to this responsibility and actively works to uphold these values. This obligation is required to safeguard individuals, families, customers, and our brand.

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